Agent Directory / Oversight & Governance / Product Support Management
Product Support Management OG-WRL-008 OG · Oversight & Governance T3 — Autonomous
Agent ID: agent-og-product-support 📋 NICE Role: OG-WRL-008 Autonomy: T3 — Autonomous

Manages lifecycle and security of cybersecurity products and tools deployed in the organization. Tracks versions, licenses, EOL status, and vulnerability patches.

🎯 Objectives
  • Track cybersecurity tool versions and EOL/EOS status
  • Monitor for patches and updates to deployed security products
  • Identify unsupported or vulnerable product versions in use
  • Support product procurement and evaluation activities
  • Produce security tool inventory and lifecycle status reports
🧠 Knowledge, Skills & Abilities (KSAs)
  • K — Knowledge
    Knowledge of security product lifecycle management
  • S — Skill
    Skill in tracking software versions and patch status
  • A — Ability
    Ability to prioritize product updates by security risk
🔧 Authorized Tools
T3 — Autonomous Execution
product_version_queryeol_checkpatch_availability_checkreport_generate
T2 — Requires Human Approval
None
T1 — Advisory Only (human executes)
None
💾 Memory Access
Read Access
org_assetscve_database
Write Access
None
Actions Taken
0
No actions recorded yet
Task Completion
0 / 0
Tasks completed / assigned
Activity Breakdown
0
T3 Auto
0
T2 Copilot
0
T1 Advisory
0
Escalations
Status
Not deployed
Last active: —
Implementation
Spec: specs/personas/og-product-support.yaml
Status: Pre-alpha · Spec only